lms features

Feature list of Synoriq LMS

Pre-disbursement
	1.01	Repayment schedule generator
	1.02	Customer dedupe API
	1.03	Collateral dedupe API
	1.04	Loan product specific fields

	2	Loan creation
	2.01	Loan creation via APIs
	2.02	Loan creation via bulk upload
	2.03	Support for both individual and non-individual customers
	2.04	Handling for different interest start date, repayment start date and disbursement date

	3	360 degree Loan viewer
	3.01	Loan search by Customer name / Customer ID / Phone number/ CKYC ID/Loan Account Number (LAN)/Sourcing Application Number/Vehicle Number/Disbursal date
	3.02	Universal loan viewer providing all loan related info on a single page
	3.03	Browse loan information by seamless scrolling
	3.04	Loan summary – loan amount, POS, balance principal, DPD, total dues, asset classification, bounce count, sourcing RM, credit manager
	3.05	Customer profile – customer info, contact details, business info, family info, references, obligation, bank details, GST and insurance details
	3.06	Collateral details – collateral type, collateral type specific fields Property details – built up/carpet /age of property /lat-lon/address and 30+ more fields Vehicle details – registration details, vehicle number, make/model and 10+ more fields Gold details – ornament details and 10+ more fields Invoice – invoice date, invoice details Cash Collateral details
	3.07	Documents – view all documents related to loan in single view – PAN/Aadhaar/Property papers/loan documents etc
	3.08	Loan financials – receivable/receipts/payable/payments/accrued interest
	3.09	Disbursal details – multiple disbursals / disbursal breakup
	3.10	Linked Loans – linked loan for a common customer
	3.11	DPD history – month-wise DPD history
	3.12	Charges – paid or due
	3.13	Requests – any action requested by maker
	3.14	Audit trail – view detailed audit history – including repayment schedule before and after
	3.15	Accounting ledger – view loan related accounting vouchers through loan viewer directly
	3.16	Instrument details – SPDC/PDC/NACH
	3.17	PSL details – flagging for Priority Sector Lending
	3.18	Classification history – timeline view for history of changes in asset classification
	3.19	Collection remarks

	4	Loan variations
	4.01	Term Loans (EMI based) – PL, Vehicle, Business loans, Home loans, Education loans, LAP, Equipment finance
	4.02	Limit products – BNPL / SCF / LAS / Dropline / Credit Card / OD / Working Capital / Earned wage access
	4.03	Subvention based loans
	4.04	Dropline OD is supported
	4.05	Support for Co-lending (Addon)
	4.06	Term loans (Others) – Gold loans, Tractor loans

	5	Repayment schedule (RPS)
	5.01	Daily / Monthly / Quarterly / Semi-annual / Annual
	5.02	Days convention supported – 30/360, Actual/365, Actual/Actual
	5.03	Rate types – Fixed / Floating
	5.04	Tiered based interest rate
	5.05	Broken period interest as 0th installment
	5.06	Support for Moratorium – capitalization of interest
	5.07	Interest only Installments till N installments
	5.08	Step up / Step down
	5.09	Allow custom due dates for each loan
	5.10	Custom structured repayment schedule
	5.11	Amortization of Subvention
	5.12	TDS handling in repayment schedule
	5.13	Drawdown handling in repayment schedule
	5.14	Dual repayment schedule in case of subvention – Accounting repayment and customer repayment schedule
	5.15	Tentative repayment schedule for dropline OD
	5.16	Triple repayment schedule for colending / LSPs / BCs – 1) Customer RPS 2) Senior lender 3) Junior lender
	5.17	Advance EMI handling in RPS
	5.18	Ability to generate schedule such that interest is repaid every month on a fixed date and principal repayment is bullet
	5.19	Generation of repayment schedule basis IRR in case of flat rate loans
	5.20	Schedule with Pre EMI for x months followed by a EMI for y months
	5.21	Ability to generate repayment schedule as Actual / 365 but calculate EMI as per 30/360 calculations

	6	Rescheduling
	6.01	Floating rate review – resetting of floating rate
	6.02	Floating to fixed conversion / Fixed to floating conversion
	6.03	Ability to notify customer and get their preference on keeping installment amount same or reducing the same
	6.04	Change of interest start date based on actual payment
	6.05	Change in installment amount – impact in tenure
	6.06	Directly specify new installment amount and auto-draw new RPS with change in tenure
	6.07	Part prepayment – auto computation of charges
	6.08	Part prepayment – reduction in tenure or installment amount
	6.09	Rate change – change tenure or installment amount or both
	6.10	Tenure change – auto computation of new installment amount
	6.11	Due date change – redrawing of RPS on new due date. Auto computation of gap interest
	6.12	Auto change of repayment schedule in case of part – prepayment, interest rate change, tranche disbursement
	6.13	Rescheduling due to Moratorium
	6.14	Preview of repayment schedule for any rescheduling operations
	6.15	Option to adjust the odd amount in an ammort schedule. Adjust with 1st emi, last emi or spread accross all EMI’s
	6.16	Multiple Treatment details to change repayment schedules
	6.17	Maker checker for any rescheduling event
	6.18	Audit trail of before and after RPS on any rescheduling event
	6.19	Tranche disbursements resulting in redrawing of repayment schedule
	6.20	Recomputation of broken period / gap interest in case of rescheduling
	6.21	System generated rescheduling letter
	6.22	Restructing of NPA loans to redraw RPS
	6.23	Backdated support for rescheduling – Ability to charge interest from backdated effect
	6.24	Ability to define future effective date so that rescheduling happens on EOD for the defined effective date
	6.25	“Convert to EMI” functionality for credit line – either on one transaction OR billed amount
	6.26	Ability to apply charges on rescheduling

	7	Charge management
	7.01	Support for fixed/variable/rule based charges
	7.02	Support for EOD based charges as well as event based charges
	7.03	Auto calculation of GST on the charges
	7.04	Charges on cash basis and not on accrual basis
	7.05	Deduction of charges from disbursement amount and auto calculation of net disbursed amount
	7.06	Define slab based foreclosure / prepayment charges
	7.07	Ability to define receipt allocation logic – IPC / CIP and accordingly collect payment against charges
	7.08	Ability to waive charges through maker checker process
	7.09	Ability to post ad-hoc charges of payable and receivable type
	7.10	Charge level configuration if GST / TDS applicable
	7.11	Late payment charges display against each installment in the repayment schedule
	7.12	Support for partial receipt of charges
	7.13	Separate DPD calculation for charges
	7.14	Mandatory clearance of all due charges on closure
	7.15	Auto posting of bounce charges depending on the bounce reason
	7.16	Ability to handle IMD against application number and attach to corresponding loan account number once the LAN is allotted

	8	Disbursement
	8.01	Bank connector for auto-payout
	8.02	Deduction of charges from loan amount
	8.03	Cheque printing
	8.04	Auto creation of drawdown request when customer requests from mobile app / web portal
	8.05	Auto deduction charges to arrive at net disbursement amount
	8.06	Ability to define separate disbursement and repayment bank account
	8.07	Multi-part disbursement
	8.08	Disbursement through escrow in case of colending
	8.09	Disbursement and payments are two separate events. Disbursement generates a payable. Actual payment knocks of the payable
	8.10	Ability to define multiple disbursement account – to handle BT + TopUp scenarios
	8.11	Ability to put payment on HOLD
	8.12	Tranche disbursement

	9	Tranche Disbursement
	9.01	Define multiple tranches
	9.02	Gap interest auto-calculation
	9.03	Only interest OR principal+interest configuration
	9.04	Loan curtailment / downsizing
	9.05	Add charges
	9.06	Custom repayment upload
	9.07	Auto-marking on full disbursement
	9.08	Preview repayment schedule before finalizing a tranche
	9.09	Tranche creation via User actions
	9.10	Tranche creation via APIs
	9.11	Tranche creation via bulk upload
	9.12	Tranche cancellation
	9.13	Controls like NPA validation for subsequent tranche disbursement

	10	Non-financial details updation
	10.01	Collateral details updation
	10.02	NACH details
	10.03	Cheque details – both PDC / SPDC
	10.04	Customer contact details – Phone / Email / Address
	10.05	Loan linking / de-linking
	10.06	Insurance details updation
	10.07	Update new bank account
	10.08	Disable an existing bank account
	10.09	GST details updation
	10.10	Collateral updation
	10.11	TDS – TAN updation
	10.12	PDD management – document status updation
	10.13	Cheque status updation – soiled / torn etc
	10.14	Marking a loan to attach a label for easy reporting / unmarking of the marked loans
	10.15	RC details and hypothecation status updation in case of Vehicle collateral

	11	Day-to-day loan operations
		11a) Receipt
	11.01	Generate receipts for multiple payment modes – RTGS / NEFT / IMPS / UPI / NACH / UPI-AutoPay / AePS / Internal Transfer / Cheque /Cash / Cash deposited in bank / Trade advance / Subsidy / Insurance claims
	11.02	Ability to specify custom receipt number else receipt number is auto generated
	11.03	Receipt purpose defines where can the received amount be used. Available receipt pursposes – Any Due / Charges / Installments / IMD / Loan Cancellation Charge / Settlement / Foreclosure / Part Prepayment / Excess money / Asset sale / Subsidy / Insurance
	11.04	Auto and manual mode for receipt allocation
	11.05	In auto-mode, based on the receipt purspose the dues are knocked off. If purpose = “Installment” then the receipt amount will only be allocated against installment. Any addition amount would go to excess money and only due installment can be knocked off against this excess money
	11.06	In case of receipt purpose = “Any Due”, receipt allocation sequence can be defined as IPC, CIP or PIC. And the same can be different for post NPA scenario
	11.07	Unallocated amount auto-move to excess money
	11.08	Capture transaction reference number / UTR along with it
	11.09	Cheque and NACH are two step process – Step 1) Deposit / presentation step 2) Realization / Bounce marking
	11.10	Concept of amount-in-process for cheque deposit transactions
	11.11	Receipt transfer to different LAN
	11.12	Add bank-recon reference number for any receipt
	11.13	Support for back value dated receipts within defined time boundaries
	11.14	Configuration to pass back interest on excess money to the customer
	11.15	Ability to add remarks in receipt
		11b) Payment
	11.16	Ability to select who should be paid to – 1) Disbursement account OR 2) some other account of any co-applicant
	11.17	Multiple payment modes – RTGS / NEFT / Cheque
	11.18	Select your bank from which payment is to be made
	11.19	Beneficiary account can only be selected and are non-editable. This is done to avoid errors and frauds
	11.20	Manually allocate payable against the payment amount
	11.21	Capture transaction reference number / UTR along with it
	11.22	Upload a transaction proof as attachment + remarks field
	11.23	Support for back value dated payments within defined time boundaries
		Refund in case of excess money
	11.24	Cheque printing module for payment via Cheque
		11c) Knock-off
	11.25	Payable to receivable knock-off
	11.26	Receivable to receivable knock-off
	11.27	Cross-knock-off -> from payable of one LAN to receivable of another LAN
	11.28	Auto knock-off configuration on EOD
	11.29	Advance payment handling – park in advance and knockoff EMI on the respective EMI dates
	11.30	Knock-off reversal
		11d) Waiver
	11.31	Waiver for any dues – charge / interest / principal
	11.32	Specify the waiver approval authority along with reason
	11.33	Waiver for booked income would result in booking losses
		11e) EOD
	11.34	Easy switching between automatic and manual EODs
	11.35	Specify daily time for EODs for auto-EODs
	11.36	EOD operations – Interest Accrual, Installment Due, Late Payment Charge, Days Past Due (DPD),Asset Classification,Transactions Audit rescheduling with future effective dates
	11.37	EOM operations – Provisioning, accrued interest reversal
	11.38	BOD operations – billing, auto knock-off
		11f) Closures
	11.39	Supports – maturity closure, foreclosure, settlement, writeoff
	11.40	Clearance OR waiver of dues required for any closures
	11.41	Foreclosure letter generation by specifying “Interest charged till date” and the foreclosure charges
	11.42	Auto computation foreclosure amount including any dues + balance principal + foreclosure charges + interest till the closure date
	11.43	Auto computation of foreclosure charges based on slabs
	11.44	Configuration to not levy charges in case of floating rate loans
	11.45	Closure restrictions based on the policy for e.g. closure not allowed before 12 installments etc
	11.46	Foreclosure – ability to charge interest till the closure date
	11.47	Refund in case of excess money in closed accounts
	11.48	Capturing of closure reason and source of funds
	11.49	Reversal of closures
	11.50	NOC unblocking in case of closed loans
	11.51	LMS actions of closure not be allowed while presentation status awaited, unless manually allowed
	11.52	Loan closures report for NACH cancellation

	12	Repayment management
	12.01	Configurability of appropriation sequence
	12.02	Ability to define a separate appropriation sequence when the account becomes NPA
	12.03	Appropriation based on FIFO
	12.04	EMI reminders
	12.05	NACH management
	12.06	UMRN bulk upload
	12.07	Auto generation of NACH presentation file X days in advance
	12.08	UPI Autopay management (addon)
	12.09	PDC management
	12.10	PDC marked for presentation has option for updating status such as wastage in print, being presented , NACH activated subsequent to printing
	12.11	PDC printing
	12.12	SPDC and PDC swap
	12.13	Auto presentation of NACH (addon)
	12.14	Collection via Virtual Account
	12.15	Payment Gateway
	12.16	EMI presentation on hold
	12.17	Amount bifurcation between applicant / co-applicants
	12.18	Repayment through subsidy / insurance claims
	12.19	Auto posting of bounce charges based on failure reason – Technical / financial bounce
	12.20	Configurations to post bounce charges only in the first bounce in the month and skip for the representation
	12.21	Handling of short payment due to TDS deduction
	12.22	Repayment through cash collection
	12.23	Repayment mode change
	12.24	NACH form for the disbursed LAN is printable through LMS at branches
	12.25	Repayment via BBPS integrations

	13	Limits
	13.01	Group / client level limit monitoring
	13.02	Term loan and line products under the same limit
	13.03	Sub-limits
	13.04	Limit check before any disbursement/drawdowns
	13.05	Limit freeze / unfreeze
	13.06	Adhoc- limits during season time

	14	Due and NPA management
	14.01	Daily DPD computation on EOD as per IRAC norms
	14.02	Delay days against repayment schedule
	14.03	Auto computation of penal charges
	14.04	Penal charges against each installment in RPS
	14.05	DPD history similar to bureau view
	14.06	Separate due calculation for interest, principal and charges
	14.07	Regular, SMA-0, SMA-1, SMA-2, NPA, Substandard-I, Doubtful-I, Doubtful-II, Doubtful-III, Loss
	14.08	Ability to define when does an account become NPA (i.e. 90DPD or 150DPD or 180DPD)
	14.09	Auto change in asset classification on daily EOD
	14.10	NPA upgradation only after all accounts are standard
	14.11	Auto movement of accrued interest to suspended interest
	14.12	Interest accrual in suspended interest ledger
	14.13	Accounting writeoff and writebacks
	14.14	Restructuring while retaining the loan number
	14.15	Repo / Seize
	14.16	Settlement
	14.17	Percolation of NPA status for linked loans
	14.18	Management of TDS dues
	14.19	Handling of dues in case of co-lending
	14.20	Ability to define a separate appropriation sequence when the account becomes NPA

	15	System generated documents
	15.01	SOA (Statement of Account)
	15.02	Welcome letter
	15.03	LOD (List of Documents)
	15.04	Interest certificate
	15.05	Foreclosure letter
	15.06	Rescheduling letter
	15.07	Seizure letter
	15.08	Loan recall letter
	15.09	NOC / Loan Completion Letter
	15.10	Due reminder letter
	15.11	Form 34
	15.12	Form 35
	15.13	Blocking / unblocking of SOA, NOC and other system generated documents

	16	Cancellations / reversals
	16.01	Loan cancellation – with or without rebook
	16.02	In loan cancellation – auto reversal of any receipts into excess money and knock-off against cancellation charges
	16.03	Payment cancellation
	16.04	Receipt cancellation
	16.05	Rescheduling cancellation
	16.06	Tranche cancellation
	16.07	Foreclosure cancellation
	16.08	Drawdown cancellation
	16.09	Knock-off reversal
	16.10	Adhoc charges cancellation

	17	Loan Accounting
	17.01	Inbuilt GL system for loan accounting
	17.02	Auto posting of loan vouchers based on loan actions and accounting setup
	17.03	Accounting strategy setup (debit and credit GL class) for 20+ transaction types
	17.04	Accounting policy definition to achieve product level and accounting classification level different accounting setup
	17.05	Chart of accounts masters
	17.06	Voucher dump that can be imported to any accounting software
	17.07	Trial balance generation between any two dates at COA level, branch level, product level and LAN level
	17.08	Loan wise – accounting view within loan viewer
	17.09	Support for multiple GST registration for customer
	17.10	GST invoice generation from the system
	17.11	EIR computation for Loans
	17.12	Amortisation of fee/charges (income) and expenses basis EIR at month ends, closure
	17.13	Triple accounting generation in case of co-lending
	17.14	Payout report in case of colending
		TDS management
	17.15	System to manage TDS Unacknowledged, TDS Acknowledged, TDS Delayed
	17.16	System to compute TDS on fees for Loans and OD
	17.17	Ability to configure TDS application to the account only on receipt and not on demand.
	17.18	Flexibility to define TDS rate at a product level.
	17.19	TDS amount as a column in the repayment schedule
		Bank recon (Addon)
	17.20	Auto knocking off of bank entries against LMS entry through bank statement upload
	17.21	Controls through totals and closing/opening balances
	17.22	Un-knocked entries can be retried after updating the LMS records
	17.23	Reports for 4 annexures – 1) Cr entries in LMS but not in bank 2) Cr entries in bank but not in LMS 3) Dr entries in LMS but not in bank 4) Dr entries in bank but not in LMS

	18	Reports
	18.01	Auto generation of reports on EOD
	18.02	Download reports in XLSX format
	18.03	Auto scheduling of reports to mail-box
	18.04	Downloadable reporting formats for all CICs (CIBIL , Experian , CRIF and Equifax)
	18.05	Integration with CKYC available as an addon
	18.06	Backdated reports
	18.07	List of readily available reports LMS001 Amortization LMS002 Cibil LMS003 Customer Information LMS004 Customer Bank Details LMS005 Disbursal Detail LMS006 Day Wise DPD History LMS007 Month Wise DPD History LMS008 Vehicle Mis LMS009 Repossession Vehicle Mis LMS010 Loan Portfolio LMS011 Next EMI LMS012 Nach Registration LMS013 Tuef Cibil LMS014 Crif LMS015 Repayment Schedule LMS016 Dealer Soa LMS017 Demand Vs Collection LMS018 Cersai Fees LMS019 Deliverable Logs LMS020 PDC Presentation LMS021 Link Loan LMS022 Account Ledger LMS023 Pdc Detail LMS024 Loan Wise Account Ledger LMS025 Next EMI Calling LMS026 Collaterals LMS027 Loan Charges Gst Mis LMS028 Rescheduling Mis LMS029 PDD LMS030 NACH LMS031 Bank Reconciliation LMS032 Adhoc Entry LMS033 All Charges LMS034 Bulk Upload LMS035 Cancellation Mis LMS036 Closed Mis LMS037 Collection Efficiency Sample LMS038 Receipt Allocation Sample LMS039 Disbursal Payment Pending LMS040 DPD Wise Overdue LMS041 Interest Income LMS042 Knock Off Mis LMS043 Loan Marking LMS044 Transaction Pending For Approval LMS045 Customerwise Excess LMS046 Commercial Cibil LMS047 Overdue Mis LMS048 Payment Mis LMS049 Receipt Mis LMS050 Unrealized Receipt LMS051 Total Transaction LMS052 Trial Balance LMS053 Voucher Mis LMS054 Voucher Current Month Mis LMS055 Branch Wise Trial Balance LMS060 Eod Scheduler Logs LMS061 Comments Mis LMS063 Receipt Charges Allocation LMS064 Ranges Wise LMS067 Partner Interest LMS068 Collection Mis USR001 User Login Audit Report

	19	Bulk actions
	19.01	Downloadable excel formats with dropdowns for masters
	19.02	Clear indication for mandatory fields
	19.03	Interchangeability of columns supported
	19.04	Easy debugging in case of failure. Clear error against each of the records
	19.05	Bulk action history along with audit trail on how many records impacted
	19.06	Available bulk uploads Adhoc Payable Bulk Upload Adhoc Receivable Bulk Upload Approval Bulk Upload AU Payment Bulk Upload Bank Bulk Upload Bank Recon Bulk Upload Cheque Deposit Bulk Upload Collateral Bulk Upload Collateral Update Bulk Upload Comment Bulk Upload Create Charge Bulk Upload Disbursal Breakup Bulk Upload Document Bulk Upload Document Edit Bulk Upload Edit Disbursal Breakup Bulk Upload EMI Hold Bulk Upload Floating Rate Revision Bulk Upload Hypothecation Status Bulk Upload Knock Off Bulk Upload Ledger Voucher Bulk Upload Loan Allocation Bulk Upload Loan De Link Bulk Upload Marking Bulk Upload Nach Bulk Upload NACH Update Bulk Upload Payment Bulk Upload Payment On Hold Bulk Upload Payment UTR Bulk Upload PDC Bulk Upload PDC Update Bulk Upload Rate Change Bulk Upload Receipt Bulk Upload 1-Step Receipt Bulk Upload 3-Step Receipt Cancellation Bulk Upload Update Anchor Spread Bulk Upload Update Repayment Mode Bulk Upload Van Number Bulk Upload Visit Allocation Bulk Upload Waiver Bulk Upload Create Loans Add Customers(Individual) Add Customers(Non-individual) Update Customers

	20	IT Checklist
		Security
	20.01	Certification – ISO27001 and SOC-2 Type-2
	20.02	Single Sign-On with common login across Synoriq applications
	20.03	Login with Google and login with microsoft functionality
	20.04	Two factor authentication with 2nd OTP through SMS/Email/Authenticator apps
	20.05	Password policy configuration
	20.06	All downloaded reports require password
	20.07	PII (Personally Identifiable Information) encryption for data at rest
	20.08	All communication over SSL
		Access management
	20.09	Define custom roles from 500+ permissions
	20.10	Users can be mapped to a user-group and user-group can be mapped to a role
	20.11	Row-level access supported on branch code / product code
	20.12	Branch Ops can see loans of only their branch
	20.13	Different levels of Access to Reports – Branch Ops/HO Ops/Accounts; hierarchy – Junior/Senior
	20.14	Config of Orgn hierarchy/reporting structure
		System controls
	20.15	Maker checker for all menu options – masters and transactions
	20.16	Audit trails and reports for all transactions/changes.
		Infrastructure
	20.17	Cloud native
	20.18	Scalable – scales well with its Microservices architecture
	20.19	DR Support (add-on)
		APIs
	20.20	API Box offered with 100+ APIs
	20.21	100+ APIs -Includes APIs for customer creation, customer modification, account creation , account modification, disbursement, schedule creation, schedule modificatio, NACH registration, NACH registration response updation in LMS, NACH presentaion , NACH presentation response application at account level, Repayment , Collateral creation, Collateral modification, Account closure
	20.22	All the inquiry APIs – account balance, customer data inquiry, account inquiry inclusing DPD and bounce , transaction inquiry, schedule, account closure.
		Configurability (Master maintenance)
	20.23	Rich configurability through admin panel
	20.24	System configurations (API credentials generation, IP whitelisting, login methods, password policy, maker checker configurations, system flags)
	20.25	User management (user, role, group, branch hierarchy)
	20.26	Define products and schemes on your own
	20.27	Flexibility to activate/deactivate a given product
	20.28	Define repayment / transaction / EOD / accounting policy product/scheme wise
	20.29	Accounting masters (Chart of accounts, accounting strategy, product-wise accounting policy, banks)
	20.30	Collateral master (Vehicle/Gold/Property/SCF specific masters)
	20.31	Collection configurations
	20.32	Common configurations (Asset Classification, List of Values, Branch, Charge, Dealer, Product, Scheme)
		Communication module (Add-on)
	20.33	SMS – disbursment, repayment, due date, overdue, closure, interest rate change
	20.34	Email – disbursment, repayment, due date, overdue, closure , interest rate change (with or without attachment)
	20.35	Email and SMS trigger configurability
	20.36	SMSs to customer contact details using customised templates for EMI presentations. iIndividually and Bulk or rule based

Privacy Policy Investors Team